Full Service Management Company
At City Roots Properties, we specialize in full-service property management and leasing solutions tailored to individual condo units, townhomes, and single-family homes throughout Chicago. With over a decade of experience, we’re a boutique agency built on trust, personalized service, and a deep understanding of the local rental market. Our goal is to give you, the investor, peace of mind—knowing your property is cared for and your returns are maximized.
Our Services
1
Marketing and Leasing
We offer strategic marketing services designed to minimize vacancy time and attract high-quality tenants. Our approach combines professional presentation, data-driven pricing, and multi-channel visibility to ensure your property stands out in the competitive Chicago rental market. Each listing is crafted to highlight the unique features of your unit, supported by high-quality photos and compelling descriptions.
Your property will be advertised on at least fifteen top-performing rental websites—including Zillow, Trulia, HotPads, Apartments.com, and more—ensuring it reaches the widest possible audience.
With our targeted marketing strategy, you can expect faster leasing and qualified tenants who are the right fit for your property.
2
Tenant Screening
We take the guesswork out of tenant placement with a thorough and reliable screening process. Our premium approach ensures only the most qualified tenants are selected—giving you peace of mind and long-term stability.
Our Screening Process Includes:
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Full credit report & score
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Verified income and employment
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Eviction and rental history check
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Landlord references
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Criminal background screening
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Identity verification to prevent fraud and identity theft
With City Roots Properties, you get peace of mind knowing your tenants are thoroughly vetted and your investment is protected.
3
Rent Collections
We make rent collection easy and hassle-free—for both owners and tenants. Through our secure online payment system, tenants can pay rent anytime, from anywhere.
With access to a dedicated tenant portal, residents can:
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Set up automatic recurring payments
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View payment history and receipts
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Get reminders and avoid late fees
This streamlined process ensures on-time payments and reduces the need for manual follow-up. For property owners, it means faster, more reliable cash flow and full transparency every step of the way.
4
Maintenance
When you partner with City Roots Properties, you can trust us to handle all maintenance-related requests—day or night.
Our team is available 24/7 to address any issues that arise, ensuring your property stays well-maintained and your tenants feel supported.
Tenants can conveniently submit maintenance requests through our online portal, allowing for easy tracking and communication. We guarantee a response within eight hours, providing prompt attention to every request and minimizing disruption to your investment.
With our proactive approach, you can enjoy peace of mind knowing your property is in good hands.
5
Financial Reporting
We provide clear and detailed financial reporting to keep you fully informed about your investment’s performance. Each month, you’ll receive a comprehensive report outlining your property’s income, expenses, and any maintenance or leasing activity.
In addition, our secure online owner portal gives you 24/7 access to a variety of financial reports, documents, and real-time payment activity—whenever it's convenient for you.
At the end of each month, your net proceeds are automatically deposited directly into your bank account, ensuring fast, secure, and seamless transactions. With City Roots Properties, you stay in control with complete financial transparency.
6
Investment Strategies
We do more than manage—we help you grow and refine your real estate portfolio. Whether you're expanding or repositioning, we offer personalized support to align with your investment goals.
We identify new opportunities, including units in buildings we already manage—giving you access to proven financial performance and reliable rental history. This inside knowledge helps reduce risk and fast-track returns.
We also assist in offloading properties that no longer fit your strategy, connecting you with the right buyers and streamlining the process.
With City Roots, you gain a trusted partner focused on maximizing your investment potential.