Our Pledge

Personalized, Expert Service

 

As a boutique firm, we provide hands-on, individualized support at every stage of the process. From your first consultation to leasing, tenant screening, maintenance coordination, and financial reporting—you’ll work with the same experienced professional throughout. Unlike larger agencies that often delegate tasks to junior staff, we ensure consistency and accountability, helping you secure the best-fit tenants and optimize your returns.

 

Transparent Pricing, No Hidden Fees

 

Many agencies charge high minimum monthly fees—even when a unit is vacant or the tenant they placed isn’t paying rent. Not us. At City Roots Properties, we believe in fair, performance-based pricing. If you don’t get paid, we don’t either. No hidden charges. No surprises. Just a straightforward commitment to your success.

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Tenants Stay Longer—And That Means Higher Profits

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We treat your tenants with the same care and respect we extend to you. By delivering responsive, high-quality service, we build strong tenant relationships that reduce turnover and increase long-term profitability. Unlike agencies that benefit from frequent tenant changes and new placement fees, our interests are fully aligned with yours. We are powered by smart tools, backed by local expertise. We use Rentec, a leading property management software with integrated accounting and tenant portals, trusted by thousands of landlords nationwide. Combined with our in-depth knowledge of the Chicago rental market, we make managing your investment seamless and stress-free.