Chicago Landlords: What Actually Counts as “Normal Wear and Tear”?

Owning rental property in Chicago comes with many responsibilities, and one area that frequently causes confusion between landlords and tenants is the concept of normal wear and tear.

Understanding the distinction is especially important under Chicago’s Residential Landlord and Tenant Ordinance (RLTO), which prohibits landlords from deducting security deposit funds for normal wear and tear.

So what exactly does that mean?

What Is Normal Wear and Tear?

Normal wear and tear refers to the natural deterioration of a property that occurs from everyday living over time. These are minor issues that happen even when tenants take good care of a home.

Examples include:

• Minor scuff marks on walls

• Small nail holes from hanging pictures

• Light carpet wear in high-traffic areas

• Slight fading of paint or flooring

• Loose cabinet handles or door hardware

  
  

These types of conditions are expected as part of routine occupancy and cannot legally be deducted from a security deposit.

What Is Considered Damage?

Damage goes beyond normal use and results from neglect, misuse, or accidents. Unlike wear and tear, damage may be deducted from the security deposit if properly documented.

Examples include:

• Large holes in drywall

• Broken doors or cabinets

• Missing blinds or fixtures

• Deep stains or burns in carpet

• Cracked tiles or damaged flooring

• Excessive dirt, trash, or abandoned belongings

  
  

The key distinction is whether the condition resulted from ordinary living or from preventable damage.

Why Documentation Matters

One of the most important protections for both landlords and tenants is proper documentation.

Professional property management typically includes:

• Pre-move-in inspection reports

• Photographic documentation of unit condition

• Quarterly unit inspections

• Detailed move-out inspections

  
  

Clear documentation ensures that expectations are established from the beginning of the lease and helps avoid disputes when tenants move out.

The Role of the RLTO

Chicago’s RLTO includes strict regulations around security deposits and deductions. Landlords must be able to justify any deductions and provide proper documentation.

Improper deductions can result in significant penalties, which is why understanding the difference between wear and tear and damage is critical.

Final Thoughts

When expectations are clear and documentation is thorough, both landlords and tenants are better protected.

At City Roots Properties, we focus on proactive property management, clear communication, and consistent documentation to ensure properties are maintained and disputes are minimized.